Your first visit
- Arrive 15 minutes early to complete new-patient forms.
- Bring a photo ID and your insurance card.
- Bring a list of current medications and your current glasses.
- Plan for dilation — bring sunglasses and, if possible, a driver.
Insurance & Patient Information
Patient Information
Everything you need before your visit
We want your first visit to be simple. Here's what to bring, what to expect, and the insurance plans we accept.
Insurance we accept
We accept nearly all major insurance plans, including:
See the full list of accepted plans
Aetna — Medicare Advantage
Aetna — PPO, POS
Aetna Better Health — MI Health Link
Aetna Better Health — Medicaid
Aetna Better Health — Medicare Advantage
AARP Medicare Advantage
Auto Insurance (bring claim info)
BCBSM — Blue Cross Complete (Medicaid)
BCBSM — Marketplace
BCBSM — Medicare Advantage
BCBSM — PPO
BCBSM — Traditional
BCN — HMO (with referral)
BCN — Marketplace (with referral)
BCN — Medicare Advantage
BCN — POS (with referral)
Blue Cross Complete
BEHP
Cash / Credit Cards
Cigna Preferred HAP — EPO, POS, PPO
Cofinity
HAP — HMO
HAP AHLIC — EPO, POS, PPO
HAP Alliance — Medicare Advantage
HAP Senior Plus — Medicare Advantage
HAP / Midwest — MI Health Link
HAP / Midwest — Medicaid
HAP / Midwest — Medicare Advantage
Harbor Health — Medicaid
Harbor Health — Medicare Advantage
Harbor Health — POS, PPO
Health Plus of MI — HMO (with referral)
Health Plus of MI — Medicaid
Health Plus of MI — Medicare Advantage
Health Plus of MI — PPO
Humana — Medicare Advantage
McLaren
Medicaid
Medicare
Railroad Medicare
Meridian Health Plan — Medicaid
Meridian Health Plan — Medicare Advantage
Molina Healthcare — MI Health Link
Molina Healthcare — Medicaid
Molina Healthcare — Medicare Advantage
Multiplan — POS, PPO
Priority Health — HMO
Priority Health — Marketplace
Prime Healthcare
Priority Health — Medicare Advantage
Priority Health — PPO
United Healthcare — EPO, POS, PPO
United Healthcare — Medicaid
United Healthcare — Medicare Advantage
Worker's Compensation (bring claim info)
Wellcare
Zing Health
Some plans may require a referral before your visit. For the most up-to-date information, call us at 313-228-5341.
Vision vs. medical coverage
Routine vision exams (for glasses and contacts) and medical eye care (for conditions like cataracts, glaucoma, and diabetes) are often billed differently, and some plans require a referral from your primary care doctor. Our front-desk team will verify your benefits and explain your coverage before your appointment — so there are no surprises.
Common Questions
Answers before you ask
Do you accept my insurance?
We accept nearly all major insurance plans — more than 60 in total — including Medicare, Medicaid, Blue Cross Blue Shield of Michigan, BCN, HAP, Aetna, Cigna, United Healthcare, Priority Health, McLaren, Molina, and Humana. Some plans require a referral before your visit. If you don't see your plan, call 313-228-5341 and we'll verify your benefits.
How soon can I be seen?
Same-day appointments are often available for urgent eye problems, and emergent walk-ins can often be accommodated during office hours. For routine exams, we can usually schedule you within the same week at either our Taylor or Livonia location.
What should I bring to my first appointment?
Please bring a photo ID, your insurance card, a list of your current medications, and your current glasses or contacts. Because many exams include dilation, we recommend bringing sunglasses and, when possible, a driver.
Will my eyes be dilated, and can I drive afterward?
Many comprehensive and medical exams include dilation, which can leave your vision blurry and light-sensitive for a few hours. Most patients are comfortable driving, but if it's your first visit or you're unsure, bring a driver and sunglasses to be safe.
How long does cataract surgery take, and is it painful?
Cataract surgery usually takes about 15–30 minutes per eye and is performed with numbing drops, so it isn't painful. It's an outpatient procedure — you go home the same day — and most patients notice clearer vision within a day or two. Your surgeon will review your lens options and recovery plan beforehand.
When is an eye problem an emergency?
Call us right away for sudden vision loss, a curtain or shadow across your vision, new flashes and floaters, eye injury, chemical exposure, or sudden severe eye pain — these can signal urgent conditions such as a retinal detachment. For a life-threatening emergency, call 911.
Do you see children?
Yes. We provide complete eye care for the whole family, including children's vision and eye-health evaluations.